Transparency
We believe transparency is the key to creating a healthy, stable market for the growth of specialty teas. We’re constantly thinking of new ways to bring our customers closer to the source of consistent, accurate and comprehensive information on teas, tea products and tea culture in China. Transparency is ‘our’ best ally in growing this new, fledgling tea industry together.
Authenticity
Authenticity is a note of specific concern in particular relation to the nature of single-origin rare and select specialty teas. From first harvest Qing Ming Dragon Well to vintage Puerh authenticity gives rise to questions concerning inaccurate assumptions, fakes and worst of all deception on the part of undiscerning shopkeepers. We work with a variety of producers, reputable distributors, tea enthusiasts and friends whom we consider worthy of their opinions and the teas they represent. This we offer our customers as a guarantee that we do our best to provide only authentic tea products.
Open and Thoughtful Communication
We consider tea a great matter of personal experience. As such, aside from those concerns deemed entirely factual, opinions tend to vary greatly on the subject of tea. We respect and embrace these opinions. They are the fruit of openness and transparency in an otherwise healthy tea industry. In our efforts to maintain this sense of continual growth through communication we'll do our best to listen, comprehend and, last but not least, make change where change is necessary. So if you happen to notice something unclear, incomplete or outright incorrect on our website or in any of our publications please let us know. We sincerely appreciate the feedback.